Business Can't Survive Without Social Media: Here Are The Reasons Why

In this day and age, you can’t exist as a business without using the internet. You also need social media. Businesses without social media struggle to survive and compete online. Why? Social media networks are fundamentally changing how businesses interact with customers, offer products and services, communicate with employees and more. In a nutshell, social media has in a major way changed the way business is done. 


Social media is the next big wave of digital transformation. Social media is now an important part of nearly every successful business. Businesses without social media just don’t do as well. Why? There are many reasons. The first is that businesses that do not use social media have less of an online presence. Without being on social media, you are missing out on interacting with billions of people. Yes, billions – worldwide. Think of how that limits your business’ outreach capabilities.

Sure, you have to choose the social media platforms that work best for your business. You should spend some time looking into different options and deciding what will fit your business’ demographics and needs the best. We suggest at least having a Facebook presence because it’s where most people congregate. If you want to reach millennials specifically, you could try Instagram or SnapChat. Twitter might be good if you have short messages and want to receive feedback directly from customers. You also have to be willing to respond to your social media followers in a timely manner.

Social media customer service is vitally important in this day and age. People will ask you questions about your business on your social media platforms. You should monitor this activity and respond quickly, politely, professionally, and efficiently. You want people to feel listened to and cared for. This is important for your branding and social media is a great way to attain this outreach. Social media is a great way to reach people.

Millions of individuals now spend more than ten hours a week on social media. That’s a lot of time on social media, as a business owner you should take advantage of that kind of captive audience. Most people love social media. It gives them information and updates on things that matter to them. If you want to be part of the things that matter to them, your business needs a social media presence.

Social media can also help drive traffic to your website. If you post blogs, put them on your social media feeds and people will come to your website if the information is compelling and relevant. You can also include your web address in your social media profile and people will click on it if they’re interested in learning more about you. Make sure your posts are interesting and fit the social media site. If using Instagram, you want a lot of captivating images and hashtags. For Facebook, you can include longer, more detailed posts with links to more information.

Most businesses can’t survive without having a strong social media presence in this day and age. There are many reasons why having a solid social media strategy will help your business get more business. We hope you understand better why social media is so important and, if you’re business is not already using social media that it will be using it in the near future.

For more information on social media and small business SEO, please keep reading our blog.

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